With its new technology for brick-and-mortar stores, Amazon is working to solve one of the biggest problems facing retailers ...

Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to ...

Retail theft has become one of the defining headaches of modern shopping, yet one major player has quietly reframed the ...

QUESTION: I purchased a tankless hot water heater from Amazon a month ago. They sent the wrong hot water heater — propane instead of natural gas. Amazon approved my return, and I sent it back the next ...

Amazon (AMZN) is denying reports that it will display the impact of tariffs next to the price of products on its e-commerce site, which drew the ire of the Trump administration on Tuesday. "The team ...

Amazon is still hard at work in its efforts to realize an AI-powered Alexa digital assistant. “Hallucinations have to be close to zero,” Prasad told the FT. The issue? That’s far easier said than done ...

Sandra Addo's $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her ...

President Trump and Jeff Bezos, after a few tense hours, are back to being pals. The president on Tuesday called the Amazon founder to voice his displeasure with a report that his company was going to ...