Our exposure to chatbots is at an all-time high. From customer service to commerce to healthcare, chatbots are the fastest growing brand communication channel, thanks to their ability to handle issue ...

Are you looking to get hired as a virtual assistant? Today, I have a list of five companies that need the help right now ...

Opinions expressed by Entrepreneur contributors are their own. In the new book How to Start Your Own Virtual Assistant Business, author Jason R. Rich and the staff of Entrepreneur have outlined ...

Clients hire virtual assistants to tasks off their plates. VA’s support and sometimes run the back end of a client’s business so that the founder can concentrate on growth and high-level strategies.

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Many businesses across industries have embraced artificial intelligence (AI) to improve efficiencies and save valuable resources like time, costs, and manpower. According to a survey done by Forbes ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. The pandemic didn't just make offices virtual. It has also made office ...