Learn about the differences between empathy and sympathy. This article also looks at some frequently asked questions.

I can't breathe." "I'm scared." For many people, hearing someone say those words would prompt a scramble to help. But not all. It depends on who's listening. A year ago Tuesday, the world watched as ...

There is a lot of value in empathy at work. Understanding the situations your colleagues are facing can help you to work more effectively with them. Understanding customer and clients can make it ...

Empathy is empirically shown to build deeper connections with other people. According to an article in The Journal of Patient Experience called “The Science of Empathy,” “Empathy plays a critical ...

Improve your marketing and sales writing with this five-minute cognitive empathy tool that reveals reader needs, removes ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

We asked two scholars who have spent decades studying empathy and bias to discuss what they've seen in the past year. They offer their view of... "I can't breathe." "I'm scared." For many people, ...

"I can't breathe." "I'm scared." For many people, hearing someone say those words would prompt a scramble to help. But not all. It depends who's listening. A year ago today, the world watched as ...