Therapists use open-ended questions to help clients share more about their feelings and thoughts. Open-ended questions let people talk about their life in detail, not just with a simple "yes" or "no." ...

Forbes contributors publish independent expert analyses and insights. Julie is professor focused on workplace culture and talent retention We've all been there: in a leadership training session, a ...

People usually communicate in layers of increasing openness. As they feel more trusting of someone, they share more of who they are. When people have known each other for a long time and their trust ...

Good listening can transform relationships by unlocking empathy, helping others feel deeply heard, softening unnecessary defenses, and materializing olive branches. In other words, what can transpire ...

Forbes contributors publish independent expert analyses and insights. Mark C. Perna is a generational expert who covers education & careers. In a world that feels more polarized each day, it’s now ...

Good questions are the most basic tools in a reporter's kit. Yet, journalists sometimes go in unprepared. This has consequences. Fair reporting starts with fair questions. There are times when ...