(RTTNews) - Ride-hailing service Lyft has launched a new option that allows people to order a cab through a phone call without the need to install the app. The company announced that it launched a ...

Lyft is admitting that some part of traditional taxi services are worth emulating today by letting people in select Florida cities book Lyft rides with just a phone call. The new “Call A Lyft” feature ...

Ride-hailing company Lyft on Wednesday unveiled a new service that will allow customers to request rides through a phone call. The new service will function separately from the app in an effort to ...

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. Lyft’s plans to add traditional taxis to its ride-hailing fleet, ...

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Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both riders and drivers. It’s the first phase of a ...