Please reach out directly to Apple/iTunes, Microsoft (Windows App or Xbox), PlayStation, Meta Quest, Samsung, or Amazon to request a refund for any unauthorized purchases through their services.

Submit a support request to the Roblox Customer Service team for help with billing or account issues.

If this happens, you will no longer be able to access your benefits and will be issued a refund for the most recent subscription payment. Refunds may take 5-7 days to appear on your bank statement.

General Billing Unauthorized Charges & Refund Requests Taxes FAQ Where is the item I just bought with money? Which payment methods can I use? What currencies does Roblox accept? How to find …

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Robux may be removed from an account after a refund request is processed for a related purchase. The user account will be notified via a direct message delivered to the account's Inbox from Roblox.

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of …

Contact Us Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, …

A: If you believe you were scammed by a spoofed link or a Roblox user, please contact us with additional information so we can investigate further. Please always double check and verify you are …

Users who purchase an experience in local currency can request a refund within 48 hours of their first purchase. You can do this by going to the page of the experience and selecting ‘Request Refund’ on …