You can build and run a private integration using Zendesk Integration Services (ZIS). It provides a set of core services to integrate Zendesk with an external system or another Zendesk instance.

Unite your business by integrating your favorite tools with Zendesk partners. Integrations include leading CRM, Social Media, & many other apps.

Unite your business by integrating your favorite tools with Zendesk partners! Integrations include leading CRM, Social Media, & many other apps.

This can include data synchronization between Zendesk and external systems, providing a backend (business logic) for Zendesk apps, or triggering automated workflows in another system.

What is Zendesk Integration Services (ZIS)? ZIS is a set of Zendesk-hosted web services that let you integrate Zendesk with other systems and applications. ZIS powers Conversational Data …

This is the reference documentation for the Zendesk Integration Services (ZIS) APIs. It documents the REST APIs you can use to build and run an integration using ZIS.

Extending Zendesk Apps and the Zendesk Marketplace Jira integration Salesforce integration Shopify integration

With dynamic content capabilities, the integration builder allows for real-time data retrieval, analysis, and transformation, enabling your AI agent to provide tailored responses, …

Dec 3, 2025 · To use the integration, first connect your Salesforce organization to Zendesk, as described in this article. Then, configure the integration based on how you want to use it.

Oct 10, 2025 · The integration provides the ability to view, edit, and create Zendesk tickets from Salesforce. Zendesk tickets can also be synced to Salesforce so you can create custom …